GGyess — TERMS AND CONDITIONS

ARTICLE 1 DEFINITIONS

The following terms have specific meanings in these Terms and Conditions:

ARTICLE 2 DESCRIPTION OF THE SERVICES

GGyess is a comprehensive productivity, project management, workflow management, communication, documentation, and collaboration platform. The Services are designed to help individuals, teams, businesses, agencies, and organizations manage their work in one centralized, secure environment.

2.1 Core Capabilities

Depending on your Plan and the features available at the time of use, GGyess may allow you to:

• Create and manage workspaces, spaces, projects, clients, departments, or operational areas;
• Create, assign, organize, prioritize, and track tasks and subtasks with full audit trails;
• Use views such as Day, Week, Month, Kanban, Gantt, Checklist, Table, Dashboard, or other workflow views;
• Add comments, attachments, tags, priorities, reminders, deadlines, time tracking, and activity information;
• Create, edit, store, and collaborate on documents in real time;
• Use brainstorming, planning, and workflow organization tools;
• Communicate with team members through chats, comments, messages, calls, and video calls;
• Assign roles, permissions, and access levels to different Users;
• Invite team members, clients, contractors, or collaborators to workspaces or projects;
• Use available integrations with supported third-party services, including Google Drive and Canva;
• Manage account settings, subscriptions, billing, and user access;
• Access productivity analytics, activity logs, and usage reports where available under your Plan.

2.2 Service Limitations

You remain solely responsible for determining whether the Services are appropriate for your specific use case and for complying with any professional, contractual, privacy, data protection, employment, confidentiality, or industry-specific obligations applicable to your work.

2.3 Feature Availability and Modifications

The specific features available to you may vary depending on your Plan, device, region, subscription status, configuration, updates, and any additional terms applicable to specific features. GGyess may modify, update, add, remove, suspend, limit, rename, redesign, replace, or discontinue any feature or functionality at any time, subject to these Terms and applicable law.

ARTICLE 3 ELIGIBILITY AND ACCEPTANCE

You may use the Services only if you can form a legally binding agreement with GLOADI LLC and only in compliance with these Terms and all applicable laws.

By using the Services, you represent and warrant that:

1. you are at least eighteen (18) years old, or the age of legal majority in your jurisdiction, whichever is higher;
2. you have the legal capacity and authority to enter into these Terms;
3. if using the Services on behalf of an entity, you have authority to bind that entity to these Terms;
4. all registration, billing, and account information you provide is accurate, current, complete, and truthful;
5. you will keep your account information up to date at all times;
6. you are not prohibited from using the Services under applicable law, including due to sanctions, export restrictions, or court orders;
7. you will use the Services only for lawful, authorized, and acceptable purposes;
8. you will comply with these Terms and any additional policies, guidelines, or agreements applicable to the Services;
9. you have not previously been suspended or removed from the Services unless GGyess has expressly permitted you to re-register.

If you do not meet these requirements, you may not access or use the Services.

ARTICLE 4 ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Services, you may be required to create an Account. You agree to provide accurate and complete information and to maintain the accuracy of such information at all times.

4.1 Account Security Obligations

You are responsible for maintaining the confidentiality of your login credentials, passwords, authentication methods, and all activity that occurs under your Account. You agree not to:

• share your login credentials with unauthorized persons;
• allow unauthorized access to your Account;
• create an Account using false, misleading, or impersonated information;
• use another User\'s Account without explicit permission;
• bypass or attempt to bypass any security, multi-factor authentication, or access controls;
• reuse passwords across multiple services in ways that create security vulnerabilities.

4.2 Security Incidents

You must notify us immediately at contact@ggyess.com if you believe your Account, login credentials, Customer Data, or security has been compromised, accessed without authorization, improperly disclosed, or stolen. Prompt notification helps us protect you and other users.

4.3 Account Accuracy

You agree to keep your registration information current and accurate. Providing false registration information, including a false identity or unauthorized use of a payment method, may result in immediate termination of your Account.

4.4 Human Registration

Accounts must be created and maintained by a human person or by an authorized representative of an entity. Accounts created through bots, scripts, automated registration tools, false identities, unauthorized bulk creation, or similar methods are prohibited unless GGyess expressly authorizes such method in writing.

4.5 Account Verification

GGyess may request information, documentation, confirmation, or other verification steps to confirm your identity, account ownership, payment authorization, domain ownership, organization authority, or the security of an Account. This may include verifying your email address, phone number, payment method, organization role, or authority to act on behalf of an entity.

If an Account Owner, Admin, or User loses access to an Account or requests sensitive account information, GGyess may require verification before restoring access, disclosing information, modifying ownership, changing Admins, or taking other account-related action. GGyess may refuse or delay a request if we cannot reasonably verify the requester\'s authority.

ARTICLE 5 CUSTOMERS, ACCOUNT OWNERS, ADMINS, AND AUTHORIZED USERS

5.1 Account Owner Responsibilities

The Account Owner is responsible for the Account, the subscription, billing information, administrative settings, Authorized Users, Customer Data, and all activity that occurs under the Account. If an individual creates or manages an Account using an email address provided by an employer or organization, that entity may be considered the Account Owner for purposes of that workspace or Plan, unless otherwise agreed in writing.

5.2 Authorized Users

The Account Owner may invite Authorized Users to access the Services. The Account Owner is responsible for:

• ensuring Authorized Users comply with these Terms;
• managing permissions, access levels, and account roles appropriately;
• removing access promptly when an Authorized User no longer requires it or leaves the organization;
• ensuring that Authorized Users do not access confidential, restricted, or unauthorized information;
• all actions taken by Authorized Users within the Account;
• communicating any applicable policies or restrictions to Authorized Users.

5.3 Administrators

Admins may have broad control over the Account, including the ability to invite, remove, suspend, or manage Users; assign or change roles and permissions; access, view, manage, export, modify, delete, or restrict Customer Data; manage workspaces and configurations; and control integrations and feature access.

5.4 Client and External Collaborator Access

If you invite clients, contractors, vendors, or external collaborators, you are solely responsible for ensuring that such access is appropriate and authorized. Configure permissions carefully to prevent unauthorized disclosure of confidential, private, personal, proprietary, or sensitive information. You are responsible for any breaches or misuse by external collaborators you have invited.

5.5 User Types and Plan-Based Access

The Services may include different types of Users, such as Account Owners, Admins, members, guests, viewers, clients, contractors, collaborators, limited members, Free Users, Managed Users, or other user roles made available by GGyess. The features, permissions, access rights, storage, usage limits, visibility, editing rights, billing treatment, and administrative controls available to each User may depend on the applicable Plan, role, workspace settings, product configuration, and permissions assigned by the Account Owner or Admin.

The Account Owner is responsible for assigning the correct User type and permission level to each User. If Users are assigned incorrectly, invited improperly, or given broader access than intended, the Account Owner remains responsible for all resulting access, actions, disclosures, charges, or changes.

5.6 Managed Users and Organization Accounts

If you access GGyess through an Account, workspace, organization, team, company email domain, or subscription controlled by another person or entity, you may be a Managed User. As a Managed User, you acknowledge that the Account Owner or Admin may control your access to the Services and may be able to access, manage, modify, export, restrict, delete, or disclose Customer Data associated with that Account, subject to account settings and applicable law.

If you register using an email address owned or controlled by an employer, business, school, agency, organization, or other entity, GGyess may treat that entity, or its authorized representative, as having rights to administer the relevant Account, workspace, or domain if permitted by the applicable configuration, agreement, or law.

5.7 Customer Responsibility for Users

The Account Owner is responsible for understanding the Services\' settings, permissions, sharing controls, role assignments, billing rules, user invitations, workspace structure, and collaboration features. GGyess may treat actions taken by Authorized Users within an Account as authorized by the Account Owner.

This includes actions related to creating projects, inviting Users, assigning tasks, uploading files, sharing documents, connecting integrations, exporting data, modifying permissions, changing workflows, using AI or automation features, and incurring charges where applicable.

5.8 Employee and Team Member Departures

When an employee, contractor, or team member departs your organization, you must promptly revoke their access to the Services. GGyess is not responsible for any harm caused by delayed deprovisioning of former team members.

ARTICLE 6 USER CONTENT AND CUSTOMER DATA

6.1 Ownership of Customer Data

You retain full ownership of the Customer Data you submit, upload, create, store, transmit, share, or process through the Services. GGyess does not claim ownership of your Customer Data.

6.2 License Granted to GGyess

To operate, provide, maintain, secure, improve, and support the Services, you grant GGyess a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, reproduce, and use Customer Data solely as necessary to:

• provide the Services to you and your Authorized Users;
• enable collaboration, sharing, access, syncing, storage, and functionality within the Platform;
• provide customer support and troubleshoot technical issues;
• maintain, secure, test, and improve the Services;
• comply with applicable law, legal process, or enforceable governmental requests;
• prevent fraud, abuse, security incidents, or violations of these Terms.

This license does not give GGyess ownership of your Customer Data and does not authorize GGyess to use your Customer Data for any purpose not described in these Terms or our Privacy Policy.

6.3 Your Responsibility for Customer Data

You represent and warrant that you have all necessary rights, permissions, authorizations, consents, and legal bases to upload, create, store, share, transmit, or process Customer Data through the Services. You are solely responsible for:

• the accuracy, legality, quality, integrity, and appropriateness of Customer Data;
• obtaining permissions from employees, clients, contractors, collaborators, or third parties whose information is included;
• ensuring Customer Data does not violate applicable laws, third-party rights, confidentiality obligations, intellectual property rights, or privacy rights;
• configuring sharing settings and permissions correctly;
• maintaining appropriate backups of Customer Data for your business needs.

6.4 Data Backup

While GGyess implements industry-standard data protection measures, GGyess does not guarantee that Customer Data will never be lost or corrupted. You are responsible for maintaining independent backups of important Customer Data. GGyess strongly recommends regular exports of critical data, particularly before making significant changes to your Account configuration.

6.5 Privacy of Customer Data

GGyess will not use your Customer Data in external marketing or promotional materials without your explicit permission. GGyess may process Customer Data as described in these Terms and in our Privacy Policy. Please review our Privacy Policy to understand how personal information is collected, used, shared, protected, retained, exported, and deleted.

6.6 Shared Workspaces and Inherited Permissions

If you create, upload, move, or store Customer Data inside a shared workspace, project, folder, space, document, task, chat, or team environment, that Customer Data may inherit the permissions, visibility, ownership settings, or access rules of that environment. You are responsible for understanding and managing how sharing settings affect your Customer Data.

6.6 Content Removal

GGyess does not generally monitor all Customer Data. However, we reserve the right, but do not assume the obligation, to remove, disable access to, restrict, preserve, or disclose Customer Data if we believe, in our sole discretion, that it violates these Terms, violates applicable law, infringes third-party rights, creates security or legal risk, or is required to be removed by legal process or governmental request.

6.7 Public Submissions

The Services, website, app stores, support channels, communities, forums, surveys, or public-facing areas may allow Users to submit Public Submissions. Public Submissions are not treated as confidential.

By submitting Public Submissions, you represent and warrant that you have all rights, permissions, and authority necessary to submit them and that they do not violate the rights of any third party or applicable law. You grant GGyess a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, host, publish, display, distribute, adapt, modify, and otherwise use Public Submissions for operating, improving, supporting, marketing, and promoting the Services, subject to applicable law. GGyess may remove, edit, moderate, restrict, or decline to display Public Submissions at any time, with or without notice.

6.8 Aggregated and Anonymized Usage Information

GGyess may collect, generate, use, analyze, and retain aggregated, de-identified, or anonymized information derived from use of the Services, including usage patterns, performance data, feature adoption, diagnostic data, analytics, technical information, and benchmarking data, provided that such information does not identify you, your Authorized Users, or any specific person.

GGyess may use aggregated or anonymized information to operate, secure, analyze, improve, develop, market, benchmark, and support the Services and related products. Aggregated or anonymized information is not considered Customer Data to the extent it does not identify you or your Authorized Users.

ARTICLE 7 CONFIDENTIALITY AND SENSITIVE INFORMATION

7.1 Confidential Information

The Services may be used to organize business, operational, professional, or team information. You are responsible for determining what information is confidential and for configuring access controls accordingly. If you share confidential information through the Services, you are responsible for ensuring that all recipients are authorized to access it.

7.2 Sensitive and Regulated Information

Unless authorized by a separate written agreement, you agree not to upload, transmit, collect, manage, or process the following categories of information through the Services:

• passwords or authentication credentials;
• full credit card, debit card, or financial account numbers;
• social security numbers, passport numbers, or government-issued ID numbers;
• protected health information (PHI) subject to HIPAA or equivalent healthcare privacy laws;
• information subject to PCI DSS compliance requirements;
• biometric data used to uniquely identify a person;
• genetic data;
• information regarding racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life, or sexual orientation where protected by law;
• children\'s personal information, including information from children under 13 subject to COPPA or equivalent laws;
• any other information subject to special legal, regulatory, contractual, or industry-specific protection.

GGyess is not responsible for damages, claims, fines, penalties, or losses arising from your unauthorized use of the Services to process sensitive or regulated information.

ARTICLE 8 ACCEPTABLE USE AND PROHIBITED ACTIVITIES

You may use the Services only for lawful, authorized, and acceptable purposes. The following activities are strictly prohibited. You agree not to, and not to permit others to:

1. use the Services for any illegal, fraudulent, harmful, abusive, deceptive, or unauthorized purpose;
2. violate any applicable law, regulation, court order, contractual obligation, privacy obligation, or third-party right;
3. upload, transmit, or share unlawful, infringing, defamatory, harassing, abusive, threatening, obscene, discriminatory, hateful, or otherwise objectionable content;
4. use the Services to harass, abuse, intimidate, threaten, or harm another person;
5. impersonate any person or entity or misrepresent your affiliation with any person or entity;
6. create Accounts by automated means or under false pretenses;
7. collect, scrape, harvest, mine, or extract data from the Services without written permission from GGyess;
8. use bots, spiders, crawlers, scrapers, scripts, or other automated tools to access or interact with the Services without authorization;
9. interfere with, disrupt, overload, impair, or compromise the Services or networks;
10. attempt to bypass, disable, or interfere with security, authentication, rate limits, or access controls;
11. attempt to gain unauthorized access to accounts, systems, networks, data, or features;
12. upload or transmit viruses, malware, Trojan horses, worms, ransomware, spyware, or harmful code;
13. use the Services to send spam, unsolicited communications, phishing attempts, scams, or fraudulent messages;
14. reverse engineer, decompile, disassemble, modify, copy, or attempt to extract source code from the Services;
15. resell, sublicense, lease, rent, distribute, or commercially exploit the Services without written authorization;
16. use the Services to build, train, improve, or offer a competing product or service;
17. remove, obscure, or alter proprietary notices, trademarks, or copyright notices;
18. use the Services in violation of export control laws, sanctions, or trade restrictions;
19. use the Services to store, transmit, or process content that exploits, harms, or threatens the safety of any person, particularly minors;
20. misuse support, reporting, dispute, or complaint channels in bad faith.
21. attempt to probe, scan, test, or exploit vulnerabilities of the Services, systems, networks, or technical infrastructure without written authorization from GGyess;
22. inject code, alter how the Services render or display in a browser or device, or interfere with the user experience of another User;
23. use AI, automation, prompts, integrations, scripts, or technical workarounds to bypass safety measures, security controls, permission settings, filters, usage limits, or restrictions;
24. represent AI-generated output as human-generated where doing so would be misleading, unlawful, or harmful;
25. upload, post, store, or share content involving exploitation, abuse, or harm of minors, or any content that GGyess is legally required or permitted to report to appropriate authorities.

GGyess may investigate suspected violations and may suspend, restrict, or terminate access to the Services if we believe these Terms have been violated, with or without prior notice depending on the severity of the violation.

ARTICLE 9 INTELLECTUAL PROPERTY RIGHTS

9.1 GGyess Intellectual Property

Unless otherwise stated, GLOADI LLC owns or licenses all rights, title, and interest in and to GGyess, the Platform, Products, Services, software, source code, databases, features, functionality, designs, interfaces, workflows, text, images, videos, graphics, logos, trademarks, service marks, trade dress, domains, know-how, patents, copyrights, and other intellectual property rights associated with the Services (collectively, "GGyess IP"). GGyess IP is protected by intellectual property and other laws of the United States and other jurisdictions.

9.2 Limited License to Use the Services

Subject to your compliance with these Terms and payment of applicable fees, GGyess grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your internal business or personal productivity purposes in accordance with your Plan. No rights are granted to you except those expressly stated in these Terms.

9.3 Restrictions

You must not: republish, sell, rent, sublicense, reproduce, duplicate, or distribute any portion of the Services without written permission; use GGyess trademarks, logos, or branding without prior written approval; copy or imitate the design, functionality, or user interface of the Services for competitive purposes; or use the Services in a way that infringes GGyess IP or third-party intellectual property rights.

9.4 Open Source Components

Certain components of the Services may incorporate third-party open-source software. Such components are subject to their respective open-source licenses, which may impose additional requirements. Where applicable, GGyess will make such license information available. Nothing in these Terms restricts your rights under applicable open-source licenses.

9.5 Feedback

If you provide suggestions, comments, ideas, feature requests, bug reports, or other feedback regarding GGyess ("Feedback"), you grant GGyess a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, copy, modify, distribute, display, and otherwise exploit Feedback for any purpose without restriction or compensation to you. GGyess is not obligated to implement Feedback or keep it confidential.

ARTICLE 10 PLANS, SUBSCRIPTIONS, AND PRODUCT CHANGES

10.1 Plans and Feature Access

The features, usage limits, number of users, storage limits, modules, permissions, support level, and pricing available to you depend on your Plan. Plan details are displayed on the Platform, in your billing page, in a service order, invoice, or other written agreement.

10.2 Plan Upgrades and Downgrades

You may upgrade, downgrade, modify, or cancel your Plan through your Account settings, billing page, or by contacting support, subject to the rules applicable to your Plan. Changes to your Plan may affect your access to features, storage, data, users, workspaces, permissions, or billing cycles.

10.3 Product Updates and Feature Changes

GGyess continuously develops and improves its Services. GGyess may modify, improve, add, remove, discontinue, rename, redesign, or limit Products, features, modules, integrations, views, workflows, or functionality at any time. Some new features may be included at no additional cost; others may require additional fees, upgrades, or acceptance of additional terms. GGyess will use commercially reasonable efforts to provide advance notice of material feature removals.

10.4 Add-ons and Professional Services

Certain additional services, integrations, implementation support, onboarding, consulting, training, configuration, customization, or professional services may be subject to additional fees and separate terms that will be presented to you before purchase.

10.5 No Reliance on Future Features

Your decision to purchase, subscribe to, renew, upgrade, or continue using the Services is not dependent on GGyess delivering any future feature, module, integration, improvement, product roadmap item, public statement, marketing statement, preview, Beta Feature, or planned functionality.

Any statements about future features, releases, timelines, integrations, improvements, or product direction are informational only and are not binding commitments unless expressly stated in a written agreement signed by GLOADI LLC.

10.6 Beta, Pilot, Preview, and Early Access Features

GGyess may offer Beta Features, pilot programs, previews, experimental tools, early access features, or limited-release functionality. Such features may be incomplete, unstable, unavailable, inaccurate, discontinued, changed, limited, or removed at any time. They may not be supported at the same level as generally available features and may be subject to additional restrictions, usage limits, data limitations, confidentiality obligations, or separate terms.

10.7 Service Level Expectations

GGyess will use commercially reasonable efforts to maintain platform availability consistent with industry standards for SaaS productivity tools. Planned maintenance windows will be communicated in advance where feasible. GGyess does not provide a formal Service Level Agreement (SLA) unless specified in a separate enterprise agreement.

ARTICLE 11 PAYMENTS, BILLING, AND TAXES

11.1 Accepted Payment Methods

GGyess currently accepts payment only through valid credit cards or debit cards made available through the Platform or through our authorized payment processor. By providing a payment method, you represent and warrant that you are authorized to use it, that the information is accurate and complete, and that the card may be charged for all fees, renewals, taxes, and charges associated with your Plan.

11.2 Billing Authorization and Recurring Charges

By submitting payment information, you authorize GGyess and its authorized third-party payment processor to charge your credit card or debit card for all amounts due, including subscription fees, renewals, upgrades, add-ons, taxes, and other charges. Unless otherwise stated, paid subscriptions are billed in advance on a recurring basis.

11.3 Payment Processing

Payments are processed by authorized third-party payment providers. GGyess does not directly store full credit card or debit card numbers on its own servers. GGyess is not responsible for the acts, omissions, fees, outages, or data practices of third-party payment processors. However, we may rely on those providers to process charges, refunds, failed-payment notices, and billing updates.

11.4 Price Changes

GGyess reserves the right to change subscription fees at any time. GGyess will provide at least thirty (30) days\' advance notice of price increases for existing subscriptions, delivered by email or in-platform notification. Your continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.

11.5 Failed Payments and Collection

If your payment method is declined, expired, invalid, or otherwise unavailable, GGyess may notify you and may suspend, downgrade, limit, or terminate your access until payment is completed. You remain responsible for all unpaid amounts, including applicable late fees, finance charges, and reasonable collection costs as permitted by applicable law.

11.6 Taxes

Fees do not include taxes, duties, levies, withholding, or similar governmental assessments unless expressly stated. You are responsible for all applicable taxes, except taxes based on GGyess\'s net income. If GGyess is required to collect or remit taxes, such taxes will be added to your invoice or billing amount.

11.7 Disputed Charges

If you believe you were charged incorrectly or have a billing dispute, you must notify GGyess at contact@ggyess.com within seven (7) days of the charge. We will investigate promptly and issue an appropriate correction or refund if a billing error is confirmed. Initiating a chargeback or payment dispute with your card issuer without first attempting to resolve the issue through GGyess support may result in Account suspension.

11.8 Purchase Orders

If you issue or require a purchase order, purchase order number, vendor form, procurement document, or similar document, you agree that any terms or conditions included in such document will not apply to the Services and will be null and void unless expressly accepted in writing by GLOADI LLC. A purchase order does not replace these Terms, does not modify payment obligations, and does not delay payment unless GGyess expressly agrees in writing.

11.9 Usage Limits, Additional Users, Add-ons, and Overages

Certain Plans may include limits related to Users, guests, storage, documents, tasks, workspaces, messages, video calls, AI usage, automations, integrations, exports, file size, bandwidth, requests, or other usage-based features. If you exceed applicable limits, add Users, activate add-ons, or otherwise use paid functionality beyond your Plan, GGyess may charge additional fees, require an upgrade, limit functionality, restrict usage, or suspend access to affected features. Where applicable, overage fees may be billed in arrears or charged to your payment method on file. You are responsible for understanding the limits of your Plan and managing usage accordingly.

11.10 Fee Changes

GGyess may change subscription fees, renewal fees, add-on fees, overage fees, or other charges from time to time. If a fee change affects an existing paid subscription, GGyess may provide notice before the change applies to your next renewal or billing period, unless the change is caused by taxes, third-party charges, regulatory requirements, or changes requested by you.

ARTICLE 12 FREE TRIALS, CANCELLATIONS, AND REFUNDS

12.1 Digital Services and Non-Refundable Nature

GGyess provides access to digital productivity, workflow management, communication, and collaboration services. Because the Services are digital in nature and access is provided immediately upon activation, subscription fees are generally non-refundable once access has been granted, except as expressly stated in these Terms or required by applicable law.

12.2 Free Trials

GGyess may offer free trials or promotional access periods. If a free trial requires payment information, you may be charged automatically at the end of the trial unless you cancel before the trial ends. Free trial features and durations are subject to change at GGyess\'s discretion. GGyess is not obligated to provide refunds for charges arising from failure to cancel before a free trial ends.

12.2A Trial, Promotional, and Free Plan Abuse

GGyess may limit, suspend, or terminate access to free trials, promotional offers, free Plans, discounts, beta programs, pilot programs, or similar offerings if we determine, in our sole discretion, that a User or Account is abusing, manipulating, duplicating, reselling, circumventing, or misusing the intended purpose of such offering.

Creating multiple Accounts to obtain repeated free trials, avoid payment, bypass usage limits, evade prior suspension, or misuse promotional access is strictly prohibited and may result in permanent termination of all associated Accounts.

12.3 Cancellation

You may cancel your subscription through your Account settings, billing page, or by contacting support. Cancellation will take effect at the end of the current billing cycle unless otherwise stated. You may continue using the Services until the end of the paid billing period, unless your access is suspended or terminated for violation of these Terms. Canceling a subscription does not automatically delete your Account or Customer Data.

12.4 No Refunds for Unused Time

Except where required by law or expressly approved by GGyess in writing, GGyess does not provide refunds, credits, or partial refunds for:

• unused time remaining in a billing cycle after cancellation;
• failure to use the Services during a paid period;
• changes of mind or accidental purchases;
• dissatisfaction unrelated to a verified technical issue caused by GGyess;
• inability to access the Services due to your hardware, software, device, internet connection, or third-party services.

12.5 Technical Issue Refund Exception

If a verified technical issue caused solely by GGyess prevents you from using the paid Services, you may request a refund by contacting support at contact@ggyess.com within three (3) business days of discovering the issue. GGyess will review the request and determine, in its sole discretion and subject to applicable law, whether a refund is appropriate. Approved refunds may take five (5) to ten (10) business days to appear, depending on your payment provider.

12.6 Consumer Protection Laws

Nothing in this Article limits your rights under applicable consumer protection laws in your jurisdiction, including any statutory rights to refunds, cancellation, or cooling-off periods that may apply to digital services subscriptions.

ARTICLE 13 SHARING, EXPORTS, AND COLLABORATION SETTINGS

GGyess may allow you to share Customer Data, documents, tasks, projects, files, links, workspaces, chats, or other information with internal or external Users. When using sharing, export, public link, private link, invitation, collaboration, or permission features, you acknowledge and agree that:

1. you are responsible for selecting the correct recipients and permission levels;
2. shared content may be accessed, copied, downloaded, modified, exported, or redistributed by recipients depending on settings;
3. GGyess is not responsible for unauthorized disclosure caused by your sharing settings, invitations, link sharing, exports, or permission choices;
4. you are responsible for complying with privacy, confidentiality, employment, data protection, contractual, and professional obligations when sharing Customer Data;
5. you should not share confidential or sensitive information through public or unrestricted links;
6. you should review permission settings carefully before inviting external collaborators.

ARTICLE 14 COMMUNICATION TOOLS, CHAT, CALLS, AND VIDEO FEATURES

GGyess may provide communication features such as comments, direct messages, group chats, voice notes, calls, video calls, notifications, mentions, and other collaboration tools. You are responsible for all communications made through your Account and by your Authorized Users.

You agree not to use communication features to:

• harass, threaten, abuse, deceive, impersonate, or harm others;
• send unlawful, unsolicited, misleading, fraudulent, or inappropriate communications;
• share content that violates these Terms or applicable law;
• record, store, or share conversations in violation of applicable laws or without required consent;
• transmit confidential, regulated, or sensitive information without proper authorization.

ARTICLE 15 AI, AUTOMATION, AND PRODUCTIVITY FEATURES

GGyess may include artificial intelligence, automation, recommendation, generation, summarization, classification, or productivity assistance features as part of the Platform.

15.1 AI Output Disclaimer

AI or automation outputs may be incomplete, inaccurate, inappropriate, outdated, or not suitable for your specific circumstances. AI outputs are provided as productivity assistance only. You are responsible for independently reviewing, verifying, editing, and approving any AI-generated output before relying on it or using it in business, professional, legal, financial, medical, operational, or personal decisions.

15.2 No Professional Advice

GGyess does not provide legal, financial, medical, accounting, tax, professional, or business advice through AI or automation features. AI outputs should not be relied upon as a substitute for qualified professional advice.

15.3 AI and Data Usage

You are responsible for ensuring that your use of AI or automation features complies with applicable laws, third-party rights, confidentiality obligations, privacy requirements, and professional standards. Unless expressly stated otherwise, Customer Data submitted to AI features will be processed as described in our Privacy Policy and will not be used to train external AI models.

15.4 AI Feature Evolution

AI features are continuously developed and improved. GGyess may modify, update, restrict, or discontinue AI features at any time. Performance of AI features may vary and is not guaranteed.

ARTICLE 16 THIRD-PARTY SERVICES, INTEGRATIONS, AND CONTENT

The Services may allow access to, integrations with, or interaction with selected third-party websites, applications, software, platforms, APIs, storage tools, design tools, or other products ("Third-Party Services"). Third-Party Services are not owned or controlled by GGyess.

16.1 Google Drive Integration

If you connect Google Drive, you acknowledge that you are responsible for having valid Google account permissions; files, folders, permissions, and storage are controlled by Google; GGyess accesses Google Drive content only to the extent authorized by you; changes in Google Drive may affect GGyess functionality; and GGyess is not responsible for loss, deletion, corruption, or access restrictions occurring within Google Drive.

16.2 Canva Integration

If you connect Canva, you acknowledge that a valid Canva account may be required; use of Canva is governed by Canva\'s own terms, policies, and licensing rules; Canva content, including templates, graphics, fonts, and designs, may be subject to separate Canva licenses; and GGyess is not responsible for Canva outages, design loss, permission changes, licensing restrictions, or changes to Canva features.

16.3 Third-Party Service Availability and Liability

GGyess does not guarantee that Google Drive, Canva, or any other Third-Party Service will remain available, compatible, uninterrupted, secure, or unchanged. Third-party providers may modify, restrict, suspend, or discontinue features at any time. If a Third-Party Service changes, GGyess may modify, suspend, or discontinue related GGyess features without liability. Your use of Third-Party Services is at your own risk and subject to the respective third-party\'s terms.

16.4 Future Integrations

GGyess may add, remove, suspend, replace, or modify available integrations in the future. New integrations may be subject to additional terms. Users will be notified of significant integration changes through standard notification channels.

ARTICLE 17 MOBILE APPLICATIONS AND DEVICES

To use mobile applications or features of the Services, you must have a compatible device, operating system, browser, software, and internet or data connection. GGyess does not guarantee compatibility with all devices, operating systems, browsers, networks, or configurations.

You are responsible for: obtaining and maintaining devices, software, internet access, and data plans; all carrier, internet, roaming, and connectivity charges; installing updates necessary to use the Services; and ensuring your device and software remain secure. GGyess may update mobile applications automatically or require manual installation of updates. Continued use of the Services after updates constitutes acceptance of the updated version.

17.1 Notifications and Service Communications

GGyess may send you service-related notices, administrative messages, account alerts, billing notices, security alerts, product updates, support messages, reminders, push notifications, emails, in-app messages, or other communications related to your use of the Services.

Some notifications may be controlled through your Account settings, device settings, browser settings, or communication preferences. However, you may not be able to opt out of important service, billing, legal, security, or administrative messages while you maintain an Account. You are responsible for keeping your contact information current and for reviewing notices sent to the email address, phone number, device, or Account associated with your use of the Services.

ARTICLE 18 PRIVACY AND DATA PROTECTION

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference and explains how GGyess collects, uses, shares, stores, protects, retains, exports, and deletes personal information.

18.1 Your Data Protection Obligations

You are responsible for complying with all applicable privacy, data protection, employment, professional, client confidentiality, and information security laws that apply to your use of the Services. If you use the Services on behalf of an organization, you represent and warrant that you have provided all required notices and obtained all required consents from Authorized Users, employees, clients, contractors, collaborators, or third parties whose information is submitted.

18.2 Data Processing Agreements

Where required by applicable law, including the EU General Data Protection Regulation (GDPR) or similar regulations, GLOADI LLC may be acting as a data processor on your behalf. Where required, GGyess will enter into a Data Processing Agreement (DPA) with enterprise or business customers upon written request. Contact contact@ggyess.com for inquiries regarding data processing arrangements.

18.3 International Data Transfers

GGyess is based in the United States. If you are located outside the United States, your Personal Data may be transferred to, stored, and processed in the United States. GGyess implements appropriate safeguards for international data transfers as required by applicable law.

18.4 Data Retention

GGyess retains Customer Data in accordance with our Privacy Policy and applicable legal requirements. Upon termination or expiration of your Account or Plan, Customer Data may be retained for a limited period to facilitate potential Account reactivation or as required by law, after which it may be permanently deleted. You are responsible for exporting or backing up Customer Data before terminating your Account.

ARTICLE 19 SERVICE MANAGEMENT AND SECURITY

GGyess uses commercially reasonable efforts to operate, maintain, and secure the Services, consistent with industry-standard practices for SaaS platforms.

19.1 Security Measures

GGyess implements security measures including encryption in transit and at rest, access controls, audit logging, and regular security assessments. However, no online service can be guaranteed to be completely uninterrupted, error-free, fully secure, or immune from unauthorized access. GGyess does not guarantee that the Services will be free from data breaches, security incidents, or unauthorized access.

19.2 Security Incident Notification

In the event of a security incident that affects your Customer Data, GGyess will notify you in accordance with applicable legal requirements and our Privacy Policy. GGyess will cooperate reasonably with your breach investigation and response efforts.

19.3 Your Security Responsibilities

You are responsible for: maintaining appropriate backups, internal controls, user management, device security, access controls, and security practices for your business or personal use; ensuring your network environment does not introduce vulnerabilities to the Services; and promptly reporting any suspected security incidents to contact@ggyess.com.

19.4 Service Management Rights

GGyess reserves the right to: monitor the Services for security, operational, legal, or policy purposes; investigate suspected violations of these Terms; restrict, suspend, or terminate access to Accounts or features; remove, disable, preserve, or disclose Customer Data where legally permitted or required; and limit excessive usage or activity that may burden the Services.

19.5 Support Access to Accounts

If you contact GGyess for technical support, troubleshooting, billing help, security review, or account assistance, GGyess employees, contractors, agents, or service providers may need to access limited information from your Account, settings, logs, metadata, configuration, Customer Data, or activity to diagnose and resolve the issue.

By requesting support, you authorize GGyess to access the information reasonably necessary to provide assistance, unless you expressly state in your support request that you do not grant such access. If you decline support access, GGyess may be limited in its ability to investigate or resolve the issue.

19.6 Backups and Customer Responsibility

GGyess may maintain backups or technical copies for operational, security, continuity, or recovery purposes, but GGyess is not a dedicated backup, archive, legal hold, disaster recovery, or permanent storage service unless expressly stated in a separate written agreement.

You are responsible for maintaining independent backups or exports of Customer Data that are important to your business, legal, professional, or operational needs. GGyess will not be responsible for loss of Customer Data to the extent caused by your deletion, misconfiguration, permission changes, third-party services, failure to export data, failure to maintain backups, or use of the Services as your sole backup system.

ARTICLE 20 AVAILABILITY, MODIFICATIONS, AND INTERRUPTIONS

GGyess will use commercially reasonable efforts to maintain Service availability. The Services may be interrupted, delayed, limited, suspended, modified, or unavailable due to maintenance, updates, repairs, technical issues, hardware or software failures, internet or network issues, third-party service failures, security incidents, legal or regulatory requirements, or Force Majeure Events.

GGyess may change, revise, update, suspend, discontinue, or otherwise modify the Services at any time. Where feasible, GGyess will provide advance notice of planned maintenance windows and significant Service modifications. GGyess will not be liable for loss, damage, inconvenience, business interruption, lost data, lost profits, or other harm resulting from downtime, unavailability, delays, interruptions, modifications, or discontinuation of the Services, except where prohibited by applicable law.

ARTICLE 21 TERM AND TERMINATION

These Terms remain in effect while you access or use the Services. You may stop using the Services at any time and may cancel your subscription according to the cancellation procedures applicable to your Plan.

21.1 Termination by GGyess

GGyess may suspend, restrict, or terminate your Account, access, subscription, or use of the Services at any time, with or without notice, for reasons including:

1. violation of these Terms;
2. failure to pay amounts when due;
3. conduct that creates legal, security, operational, or reputational risk for GGyess, Users, or third parties;
4. Account inactivity for an extended period;
5. use that may harm GGyess, Users, third parties, or the Services;
6. requirement to do so by law, regulation, court order, or governmental request;
7. a determination that continuation of the Services is no longer commercially or technically feasible;
8. a Free User Account, free Plan, or inactive Account has had no meaningful activity for an extended period;
9. a trial Account has expired and no valid payment method has been added where required;
10. we determine that the Account is being used to abuse free trials, discounts, promotions, beta programs, pilot programs, or free offerings.

21.2 Effect of Termination

Upon termination, cancellation, suspension, or expiration: your access to the Services will end or be limited; your Authorized Users will lose access; certain Customer Data may no longer be accessible; unpaid fees will remain due; and GGyess may retain data as required by law or legitimate business purposes. You are responsible for exporting or backing up Customer Data before termination where export features are available.

21.3 Survival

The following provisions survive termination: intellectual property rights, payment obligations, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any other provisions that by their nature should survive.

ARTICLE 22 DISCLAIMERS

WITHOUT LIMITING THE FOREGOING, GGYESS EXPRESSLY DISCLAIMS:

1. WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
2. ANY WARRANTY THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS;
3. ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
4. ANY WARRANTY THAT CUSTOMER DATA WILL NEVER BE LOST, DAMAGED, OR ACCESSED WITHOUT AUTHORIZATION;
5. ANY WARRANTY THAT DEFECTS WILL BE CORRECTED WITHIN A SPECIFIC TIMEFRAME;
6. ANY WARRANTY THAT THE SERVICES WILL BE FREE FROM VIRUSES, MALWARE, OR HARMFUL COMPONENTS;
7. ANY WARRANTY THAT ANY OUTPUT, REPORT, AI RESULT, AUTOMATION, OR INFORMATION PROVIDED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSES;
8. ANY WARRANTY THAT THIRD-PARTY SERVICES WILL REMAIN AVAILABLE OR COMPATIBLE.

You use the Services at your own risk and are solely responsible for determining whether the Services are suitable for your specific needs. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

ARTICLE 23 LIMITATION OF LIABILITY

This includes but is not limited to: lost profits; lost revenue; loss of business; loss of goodwill; loss of data; business interruption; cost of substitute services; or any other commercial or economic loss, regardless of whether GGyess has been advised of the possibility of such damages.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOADI LLC\'S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO GGYESS FOR THE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
2. ONE HUNDRED U.S. DOLLARS (US \$100.00).

Some jurisdictions do not allow certain exclusions or limitations of liability. In such jurisdictions, liability will be limited to the fullest extent permitted by applicable law. Nothing in these Terms limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, or fraud.

ARTICLE 24 INDEMNIFICATION

You agree to defend, indemnify, and hold harmless GLOADI LLC, GGyess, and their affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, demands, fines, penalties, expenses, and reasonable attorneys\' fees arising out of or related to:

1. your use or misuse of the Services;
2. your violation of these Terms;
3. your violation of applicable law or regulation;
4. your Customer Data, including any claim that it infringes a third party\'s rights;
5. your violation of third-party rights, including intellectual property, privacy, publicity, confidentiality, or contractual rights;
6. your failure to obtain required permissions, consents, or authorizations;
7. your Authorized Users\' access to or use of the Services;
8. your sharing, exporting, disclosure, or management of Customer Data;
9. your use of Third-Party Services in connection with the Platform;
10. any harmful act toward another User, third party, or business arising from your conduct.

GGyess reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims and not to settle any claim without GGyess\'s prior written consent.

ARTICLE 25 INTELLECTUAL PROPERTY COMPLAINTS

GGyess respects intellectual property rights and expects Users to do the same. If you believe that content available through the Services infringes your copyright, trademark, or other intellectual property rights, please contact us at contact@ggyess.com with the following information:

• Identification of the copyrighted, trademarked, or protected work claimed to be infringed;
• Identification of the allegedly infringing material and its location within the Services;
• Your full name, address, telephone number, and email address;
• A statement that you have a good-faith belief that the use is unauthorized by the rights owner, its agent, or the law;
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are the rights owner or authorized to act on the owner\'s behalf;
• Your physical or electronic signature.

GGyess may remove or disable access to allegedly infringing content upon receipt of a compliant notice and may suspend or terminate Accounts of repeat infringers where appropriate.

ARTICLE 26 EXPORT CONTROL AND SANCTIONS COMPLIANCE

You agree to comply with all applicable export control, sanctions, and trade restriction laws of the United States and other applicable jurisdictions, including the Export Administration Regulations (EAR) and the regulations administered by the Office of Foreign Assets Control (OFAC).

You may not use, export, re-export, transfer, or provide access to the Services:

1. in violation of applicable export control or sanctions laws;
2. to any person, entity, country, or territory subject to applicable U.S. or international sanctions or trade restrictions;
3. for prohibited purposes, including nuclear, chemical, biological, missile, or weapons-related applications;
4. if you are located in, organized under the laws of, or ordinarily resident in a jurisdiction where use of the Services is prohibited by applicable law.

You may not conceal your location or identity to bypass geographic restrictions, sanctions, or export controls. You represent and warrant that neither you nor any Authorized User is on any U.S. government list of prohibited or restricted parties.

ARTICLE 27 GOVERNING LAW AND DISPUTE RESOLUTION

27.1 Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law principles.

27.2 Informal Resolution First

Before initiating any formal legal proceedings, the parties agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Services through good-faith informal negotiations for at least thirty (30) days. Informal negotiations begin when one party sends written notice of the dispute to the other party. If the dispute cannot be resolved informally within thirty (30) days, either party may proceed with formal dispute resolution.

27.3 Binding Arbitration

If the parties cannot resolve a dispute informally, the dispute will be finally and exclusively resolved by binding arbitration. The arbitration will be conducted by a single arbitrator under applicable arbitration rules in the State of Florida. The arbitration may be conducted in person, by telephone, by video conference, or through written submissions. The arbitrator\'s decision will be final and binding, and judgment may be entered on the award in any court of competent jurisdiction.

27.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT DISPUTES MUST BE BROUGHT ONLY ON AN INDIVIDUAL BASIS. NO ARBITRATION OR PROCEEDING MAY BE JOINED WITH ANOTHER PROCEEDING, AND NO DISPUTE MAY BE BROUGHT AS A CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. You acknowledge that this waiver is a material term of these Terms.

27.5 Exceptions to Arbitration

The following disputes are not subject to mandatory arbitration:

• disputes seeking to enforce or protect intellectual property rights;
• disputes involving theft, unauthorized access, misuse, or infringement;
• claims for injunctive or equitable relief where irreparable harm is alleged;
• disputes that cannot be subject to arbitration under applicable law.

For excluded disputes, you agree to submit to the personal and exclusive jurisdiction and venue of the state or federal courts located in Miami-Dade County, Florida.

27.6 Time Limitation on Claims

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SERVICES OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE. Failure to file within this period means the claim is permanently barred, to the extent permitted by applicable law.

ARTICLE 28 ACCESSIBILITY

GGyess is committed to making its Services accessible to as many users as possible. GGyess works toward compliance with relevant accessibility standards, including the Web Content Accessibility Guidelines (WCAG), as features are developed and updated. If you encounter accessibility barriers or have accessibility-related feedback, please contact us at contact@ggyess.com. GGyess will use reasonable efforts to address accessibility concerns.

ARTICLE 29 CALIFORNIA USERS AND RESIDENTS

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:

California users also have rights under the California Consumer Privacy Act (CCPA) and other applicable California laws regarding the collection, use, and disclosure of their personal information. Please review our Privacy Policy for more information.

ARTICLE 30 CHANGES TO THESE TERMS

GGyess may update, modify, or replace these Terms from time to time to reflect changes in our Services, Products, business practices, legal requirements, security needs, or other reasons.

When we update these Terms, we may notify you by: updating the "Effective Date" and version number; posting the revised Terms on the Platform; sending an email to the address associated with your Account; providing an in-app notice; or using another reasonable method.

Your continued use of the Services after updated Terms become effective constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically. Material changes affecting your rights will be communicated with at least fourteen (14) days\' advance notice where feasible.

If you do not agree to the updated Terms, you must stop using the Services and cancel your subscription where applicable.

ARTICLE 31 MISCELLANEOUS PROVISIONS

31.1 Entire Agreement

These Terms, together with any applicable Privacy Policy, Data Processing Agreement, service order, invoice, subscription terms, additional product terms, or written agreement, constitute the entire agreement between you and GGyess regarding the Services and supersede all prior agreements, communications, understandings, or representations regarding the subject matter.

31.2 Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without prior written consent from GGyess. GGyess may assign, transfer, or delegate these Terms or any rights or obligations in connection with a merger, acquisition, corporate transaction, restructuring, or sale of assets.

31.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted or modified to reflect the original intent as closely as possible. The remaining provisions will remain in full force and effect.

31.4 No Waiver

Failure by GGyess to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision, nor will it prejudice GGyess\'s right to enforce that provision in the future.

31.5 Force Majeure

GGyess will not be liable for any failure or delay in performance caused by Force Majeure Events, including acts of God, natural disasters, war, terrorism, pandemics, epidemics, governmental actions, power outages, cyberattacks, third-party service failures, or other events beyond our reasonable control. GGyess will use commercially reasonable efforts to resume Services as soon as practicable following a Force Majeure Event.

31.6 Notices

GGyess may provide notices by email, in-app notification, posting on the Platform, or other commercially reasonable methods. You may contact GGyess using the contact information provided in these Terms. Notices are deemed received when sent by email to the address on file or upon posting on the Platform.

31.7 No Third-Party Beneficiaries

Except as expressly stated, these Terms do not create rights for any third party. No third party may enforce any provision of these Terms.

31.8 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, franchise, employment, fiduciary, or representative relationship between you and GGyess. You and GGyess are independent contractors.

31.9 Language

These Terms are written in English. In the event of any inconsistency between an English version and a translated version, the English version will prevail to the extent permitted by applicable law.

31.10 Headings

Article and section headings are included for convenience only and do not affect the interpretation of these Terms.

ARTICLE 32 CONTACT INFORMATION

To resolve a complaint, receive further information, or contact us regarding use of the Platform or these Terms, please reach us at:

© 2024-2026 GLOADI LLC. All Rights Reserved. GGyess is a trademark of GLOADI LLC.